Me down and assures me she can fix it I say no problem... I start drying up my tears while she puts more dye in my hair and the salon owner walks over and starts an altercation over the way I treated her employee and there was no need for that. I kindly tried to explain what I had said to Leah and how it wasn't offensive I was just asking what I paid for and she kept going. Then Leah starts back up about how I was being "abusive." (I was stunned because we were both on the same page about her fixing me hair and I was more than fine with that, I had expressed my concerns and she said she'd fix it, problem ok- not so much). I began to cry again because let's face it I'm already emotional and upset at that point and Leah went to turn and say something to her and hits my ear with a hairbrush (I assumed this was an accident) and I had had enough. I asked them to rinse my hair and let me pay so I could leave and they both refused to rinse my hair that still had purple hair dye in it and insisted I leave, so I walked out of the store in shock that a place would treat someone like that. I went home and rinsed my own hair out. I take serious offense to Leah insisting I was being abusive, will never go to that salon again and the friends I have that recommended them said they'll never return either.
I gave the company one star for the way they greeted me, listened to what I wanted and engaged me in conversation. That's all they'll receive. I was referred to the company by a few friends who raved about the salon and Leah especially which pumped me up cuz that's who my appointment was with. My wedding is in 2 1/2 weeks and have been unable to find a hairdresser that has been able to give me the color I wanted. Leah insisted she knew exactly what I was looking for and it was no problem. Color came out fine except there was a blonde band going straight across the top of my head where the highlights start... Leah says no problem she's gonna fix it... puts color back in and leaves in while she goes off to dance and talk to other customers. She comes back and check the color, rinses brings me back starts to dry it... blonde band is even brighter now. Because I had been to a number of salons and been dealing with this with no win for weeks I got upset and started crying explaining to Leah I wasn't happy with the hairstyle and was terrified I was gonna look awful for my wedding... she calms
Akf Salon is a US Beauty Salon based in Southampton, New York. Akf Salon is located at 20 N Main St, Southampton, NY 11968, USA.
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